Refund Policy

1. Try before you pay

Every account gets a free 14-day Pro trial without payment details, so you can check Pro works for you before subscribing.

2. Cancel anytime

You can cancel your subscription at any time in Settings, Account, Manage subscription, or through your Link account. Your Pro access continues until the end of the period you already paid for, and you will not be charged again.

We do not give refunds for partial periods, including when you cancel partway through a month or year.

3. Your 14-day right of withdrawal (EU)

If you are a consumer in the EU, you can withdraw from a new subscription within 14 days of buying it, without giving a reason. Because Pro starts immediately at your request, we may deduct an amount proportional to the days you already used. Email contact@aeroenix.io or contact Link support to withdraw.

4. Problems with a payment

If you were charged by mistake, charged twice, or cannot use Pro because of a problem on our side, email contact@aeroenix.io and we will make it right, including a refund where appropriate. Link support can also help with payment questions.